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COMING SOON
This depends on the procedure, but usually, 20 minutes is our standard admission time.
Absolutely! We support anything that makes their experience better for them.
This needs to be checked with your vet, but it is important that we know what medication your pet is receiving and when the last dose was
Yes. We need to clip your pet’s hair around the surgical site to perform sterile or aseptic procedures.
No, a spey or castration is not reversible. Unfortunately, they are permanent procedures.
Desexing will alter your pet’s hormonal status, most notably in males, with the removal of testosterone. This will reduce or stop hormone-driven behaviours (which are often undesirable, such as aggression, territorial guarding, and urine marking) but generally not your pet’s personality.
No, unless there are medical reasons not to, we can desex your pet at any age. With females, we need to ideally time this with their cycle to operate during the optimal time rather than whilst they are on heat.
No, desexing is a routine day procedure.
In order to fully clean your pets teeth under the gums, they need to be anaesthetized. This also allows a comprehensive examination, x-rays if required and allows us to protect their airways and lungs from the bacteria and water released when scaling your pet’s teeth.
All anaesthesia carries some risk to your pet’s health, however we aim to minimize this with pre-anaesthetic risk assessments, blood tests, comprehensive digital anaesthetic monitoring devices and the use of nerve blocks during extractions to reduce the level of anaesthesia needed. Advanced dental disease also presents health risks in the form of gum and bone infections and pain, weight loss due to inability to eat properly, as well as kidney failure and bacterial endocarditis from circulating blood bacteria from infected gums.
Even though your pet is under general aneasthesia when we extract teeth, we still utilize nerve blocks like we have at the dentist to numb the area, reduce pain and the need for more anaesthetic and enable a smooth wake up. We also send our patients home with further pain relief when needed.
Gums heal very fast but the first few days may require softer foods until this has occurred. After that, pets can still eat perfectly adequately, even with very few teeth! Their front teeth (incisors and canines) are also not required in a domestic animal to chew or process food.
In some circumstances broken crowns with healthy roots can be restored or root canal or vital pulpotomy techniques can be performed. We can advise you on these and refer you to a local specialist hospital where an advanced veterinary dentist can perform these procedures.
Almost always! Removing the bacteria trapped in plaque and calculus will certainly improve your pet’s overall oral health and the smell associated with those bacteria and debris. Though most pets don’t floss, brush or use mouth wash daily like we do, so their breath may never be as minty fresh as ours!
Our team is more than happy to assess your pet’s oral health and advise you further. We can do this during any appointment and we offer free dental checks specifically to just check your pets mouth and advise on a plan of action. Common signs of dental disease are bad breath, excess saliva, bleeding, pawing or rubbing their mouths, difficulty eating and chewing (particularly hard foods) and visibly discoloured or loose teeth.
The GapOnly® service is available during the following hours:
Monday – Friday: 8:00 am – 8:00 pm
Saturday: 8:00 am – 5:00 pm
Outside these hours, we will lodge a standard electronic claim for you to ensure you are reimbursed as quickly as possible.
Please bring your valid Commonwealth Pensioner Concession Card. The 10% discount applies to veterinary services and must be applied at the time of payment.
Yes. If your pet has an upcoming surgery or hospital stay, we can request a Pre-approval through your insurance provider. This confirms your coverage in writing, so there are no financial surprises on the day of the procedure.
Occasionally, an insurer may "pend" a claim for further manual review. If this happens, you will need to pay the full invoice at the clinic, and your insurer will reimburse you directly once their review is complete.
Approval amounts and minimum spends vary based on your individual account and the provider's terms. Our reception team can provide more details based on your specific estimate.
