Reedy Creek and GapOnly™ FAQs

Reedy Creek has partnered with GapOnly™.

When your pet is sick or injured, you should only need to worry about their health instead of the financials and affording the cost of treatment.

Innovating the pet insurance claims experience, GapOnly™ can review and calculate your claim before leaving the clinic.

That means you’ll only need to pay the gap (the difference between our invoice and the pet insurance claim benefit under your policy) and go.

Learn how to make a GapOnly™ claim with Reedy Creek Vet.

What is GapOnly™?

GapOnly™ works with vets and pet insurance providers to deliver a more straightforward pet insurance claim process. GapOnly™ enables same-day claims processing in-clinic (within a matter of minutes), meaning pet owners would only need to pay the gap.

How do I know if my pet insurance provider is GapOnly™ eligible?

GapOnly™ has partnered with a number of insurance providers across Australia.

To find out if your pet insurance provider is partnered with GapOnly™, you can find search for them in their full list of GapOnly™ providers.

Can I claim 24/7 with GapOnly™?

GapOnly™ is available Monday to Friday from 8:00 am - 8:00 pm and Saturday from 8:00 am to 5:00 pm. 

That means that you’ll be able to claim at any appointment time at Reedy Creek Veterinary Surgery. Contact Reedy Creek Vet to make your booking.

Can I use GapOnly™for all Reedy Creek Vet treatment costs?

You can use GapOnly™ for all eligible vet invoices that are treated by your chosen pet insurance policy. 

Can I check whether my insurance will cover the cost of my pet’s treatment before I submit a GapOnly™claim?

If you have an upcoming treatment or visit and you’d like to know whether your pet insurance policy will cover the procedure, you can contact Reedy Creek Vet for pre-approval guidance.

Call the Reedy Creek Vet team at (07) 5593 8395 to make a booking.

Or, contact us online.